Payment & Withdrawal Guide

Payment & Withdrawal Guide

Paying for Buy Orders (INR / UPI)

1. Claim an order in the Buy tab.
2. Follow the payment instructions using your linked UPI wallet.
3. Confirm only after verifying the exact amount and recipient details.
4. Wait for tokens (including any reward) to credit to your balance.

USDT Deposit (TRC20)

1. Open Buy → USDT → TRC20.
2. Enter the USDT amount you will send.
3. Copy the deposit address or scan the QR.
4. From your external wallet, send USDT on TRC20 (TRON) only.
5. Wait for network confirmation and in-app credit (rate may adjust slightly).

Withdrawals

Withdrawal options and minimums are controlled inside the app. Typical checklist:

• Ensure your account and linked payment methods are verified.
• Check minimum withdrawal amount and any fees shown before confirming.
• Keep transaction IDs and screenshots until the payout is complete.
• If a withdrawal is pending longer than the stated time, contact support via official Telegram with proof.

Payment Problems

• Payment failed but amount debited – wait for bank reversal window and keep UTR.
• Tokens not credited – do not place another order for the same amount immediately; open history and contact support with order ID.
• Always use the same UPI account that is linked in ZivPay when required.